Milwaukee Tool

Authorized Distributor & Service Center – Steubenville, Ohio

The Ohio Valley's Largest Selection of Milwaukee Tools

Shop our selection of Milwaukee M18, M12, Packout, and MX Fuel tools, in stock, all at competitive prices. We also handle Milwaukee warranty and non-warranty tool repairs. No appointment needed.

  • M12 FUEL
  • M18 FUEL
  • MX FUEL
  • PACKOUT

Monday – Friday, 7:30 AM – 5:00 PM

Milwaukee ToolNothing but Heavy Duty®

Promotions

Milwaukee Current Promotions

Check out our latest Milwaukee promotions and limited time offers on the PDF flyer. Looking for something else? We carry an extensive selection of Milwaukee Tools and Accessories in stock, with competitive pricing beyond the current promotions.

Cover of General Rental's exclusive Milwaukee promo flyer showing featured M18 and M12 deals
4 pages · PDF

Your local Milwaukee Tool headquarters – Steubenville, Ohio

The Milwaukee tools you need, in stock

Why wait for an order when you can get what you need right here? We stock an extensive selection of Milwaukee M18, M12, Packout, MX Fuel, and accessories, all at competitive prices. Skip the drive to the big-box store and shop locally for the tools you need, backed by fast, expert service.

Milwaukee tool endcap at General Rental's Steubenville, Ohio location, with GR sign visible above
Aisle of M18 Fuel kits, nailers, and lighting on the Milwaukee shelves at General Rental in Steubenville, Ohio
Milwaukee Service — authorized service center

Milwaukee Tool Repairs – Steubenville, Ohio

Warranty &
Repair Service

General Rental participates in the Milwaukee Red Tote program, an exclusive service for high-volume Milwaukee Tool repair centers. This program streamlines and speeds up the repair process — tools ship out almost daily, we track the status of every repair for you. No appointment is needed to drop off a tool.

How it works

  1. 1

    Drop off or ship your tool to General Rental.

  2. 2

    We'll gather your information and your receipt, if you have one.

  3. 3

    Your tool ships out the next business day at no cost to you.

  4. 4

    Milwaukee Tool receives and evaluates the tool.

  5. 5

    Milwaukee Tool determines if the repair is covered under warranty, based off of your receipt or the serial number (if you don't have a receipt).

  6. 6

    If it's covered under warranty, they'll repair or replace it and send it back to us.

  7. 7

    If it's not covered, they'll send us a repair estimate, and we'll reach out to you for approval before moving forward.

  8. 8

    Once your tool is repaired, we'll contact you so you can pick it up at your convenience.

Milwaukee Tool Service FAQs

Frequently Asked Questions

How long until I get my tool back?

Typically 7–10 business days.

Do I need an appointment?

No. There's no appointment needed. Just bring your tool to General Rental during business hours.

What if I live far from General Rental?

You can drive your tool to us or ship it to us at your own expense. If you ship it to us, you'll also need to cover the cost of shipping it back.

What if I don't want to drive or ship it to you?

You can use Milwaukee Tool's eService online program to submit your repair directly at service.milwaukeetool.com/support.

How do I know if my tool is covered under warranty?

Coverage is determined by the tool's serial number or by the purchase date on your receipt.

If it's not covered under warranty, how much will it cost?

Milwaukee Tool will send us a repair estimate, and we'll pass that estimate along to you.

What if I don't have a receipt?

Milwaukee Tool can determine warranty status using the tool's serial number instead.

What if I can't read the serial number either?

If you don't have a receipt and can't read the serial number, Milwaukee Tool will determine warranty coverage once they receive and evaluate the tool in person.

Do I need to bring the battery and other accessories with the tool?

No — we will not send the battery along with the tool. However, please leave any parts or attachments that came with the tool attached (e.g., a grease gun hose, grinder guard, or chainsaw bar/chain) so Milwaukee Tool can properly assess warranty coverage.

What if I decide not to have my tool repaired at the cost quoted?

Let us know, and we'll ask whether you'd like the tool recycled or returned to you unrepaired. If you choose to have it returned, please note it will come back disassembled — Milwaukee Tool does not reassemble tools that won't be repaired.

Can I just buy a new tool instead of repairing this one?

Yes. When we call with your repair estimate, we'll also give you the price of a comparable new tool. We'll let you know if it's in stock or would need to be ordered.

Service Center Location

Steubenville, Ohio

1606 Sunset Blvd
Steubenville, OH 43952
Hours
Monday – Friday, 7:30 AM – 5:00 PM
Closed Saturday & Sunday

Fastest way to reach us

Need help finding the right equipment?

Call us and we'll help you determine what equipment you may need for your project. We'll quote rental and transportation rates, confirm availability, and reserve your equipment. Monday – Friday, 7:30 AM – 5:00 PM.

Online requests

Request a Quote

We'll get back to you with pricing and availability, usually the same business day.

Do you need transportation?